Shipping policy

Thank you for shopping with us! We’re committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders are not processed or shipped on weekends or holidays. During sales, holidays, or periods of high order volume, processing times may be slightly longer.

You will receive a confirmation email when your order is placed and a shipping confirmation with tracking information once your order has shipped.

Shipping Times & Rates

Shipping costs and estimated delivery times are calculated and displayed at checkout based on your location and the items in your order.

Estimated delivery times begin once your order has been shipped and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or other circumstances outside our control.

Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow up to 48 hours for tracking information to become available.

If your tracking information has not updated for several days, please contact us so we can help investigate.

Incorrect or Incomplete Addresses

Please make sure your shipping address is correct and complete before placing your order.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an order is returned to us because of an incorrect address, additional shipping charges may apply to resend the package.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and items so we can assist you.

If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. You may also contact the shipping carrier directly to file a claim.

International Shipping

If we offer international shipping, customers are responsible for any customs duties, taxes, tariffs, or other fees imposed by their destination country.

International delivery times may vary due to customs processing and other factors outside our control.

Shipping Delays

While we do our best to provide accurate shipping estimates, we cannot guarantee delivery dates. Once an order has been handed over to the shipping carrier, delays caused by the carrier are outside our control.